Frequently Asked Questions (FAQ)
So you have questions? Who doesn't? If you can find your answer, great. If you can't, please contact us. If you ask a good question, we will add it here to help others.
Are motor homes difficult to hook up?
No. At departure you will receive a 30 - 60 minute familiarization tour and learn how to hook up, operate appliances, and view a demo video. You simply plug in to a power source, hook up your dump tank and you are good to go. Most motor homes can be hooked up and running in minutes.
Are pets allowed in the motor homes?
Pets are welcome in some units, please check with the unit page to determine if they are and the conditions of having them.
Are there any places we cannot take the motor home?
Yes. Travel in Death Valley and other desert areas are not allowed during the hot months. This is due to the excessive wear and tear on the coaches, and the possibility of breakdowns in these hot areas increases tremendously. Also, vehicles are not allowed on logging or other non-public roads. You are responsible for all road hazard damage so be careful.
Are there bike racks?
We rent bike racks for an additional $29 per week.
Are there levelers provided?
Some motor homes come equipped with them and some do not.
Are there roll-out awnings on the motor home?
Most units have them. Many units have automatic awnings and controls. A reminder; these systems are very expensive and you are responsible for any damage. They are very sensitive to wind so please take precautions and do not leave unattended or up during periods of moderate wind.
Are we allowed to travel into Canada or Mexico?
No, we do not allow our vehicles to leave the United States.
Besides the rental cost are there any other charges I will incur?
There is tax on the rental charges and any kits you order. The generator fee is $3 per hour and will be collected upon return of the rental. You will also be asked to pay fuel and cleaning/dumping fees at the end of the rental if not completed. Fuel tanks, both gas and propane must be returned full. Our charge to fill tanks is $25 each plus fuel charges. Unit must be returned clean with all holding tanks emptied. The cleaning will be determined by the degree of refurbishing needed. The holding tank dumping charge is $50 if paid in advance, and $75 if not.
Can I park my car at your rental center while we travel?
We have the ability for you to leave your car at our location. While we are not responsible for it's safety, we have had no problems with anything in the past.
Can I tow my car or boat behind the motor home?
We do allow towing with some of our motor homes. The motor homes are only equipped with a receiver hitch, so you would need to provide your own tow bar. We allow a maximum tongue weight of 200 lbs. and a maximum gross weight of 2500 lbs. Towing costs are $25 per day extra.
Can you smoke in the motor homes?
NEVER. There is a strict no smoking policy in all our motor homes. Detection of smoking will result in the complete forfeiture of your rental deposit and may incur odor removal charges
Do I need a special driver's license to drive a motor home?
No, you need to be 25 years of age or older and possess a valid driver's license. No special endorsement is necessary.
Does the motor home come equipped with pots and pans?
No, we have found that many people like to bring their own utensils and supplies, but we do rent kitchen kits.
- Kitchen Kits:
$48 for 4 people, $6 each additional person for the entire trip. Includes:
Dinner Plates, Bowls, Glasses, Coffee Cups, Forks, Spoons, Knives, Steak Knives
Cutting Board, Toaster, Coffeemaker & Filters,
(2) Saucepans w/lids, Dutch Oven/Stock Pot, Medium Skillet, Cookie Sheet, Mixing bowl, Colander, Large Serving Platter
- Kitchen/Bathroom Cleaning Kits:
$55 each (all items are disposable). Paper towels, sponge, pot scrubber, disinfectant wipes, dish soap, septic tank additive (2), septic safe toilet paper (4).
Does the motor home come with a TV, VCR or stereo?
Most units come with entertainment systems. Some are rudimentary, some are extravagant. Most come with TV, VCR and/or DVD player. Those that do will usually have a cable hook up that most campgrounds offer.
How do I pay for the rental?
We accept all major credit cards for payment or deposits. Checks are accepted in some cases.
How much does a rental cost?
Rental prices are based on the value and age of the RV. They can be as low as $100 per day to $400 for the luxury models. The prices for our RV rentals can be found on our web site. Use the pricing page to determine the cost of your desired rental.
How much does it cost to stay in campgrounds?
Campground rates vary based on time of year and what facilities they offer. Generally you can expect to pay between $10 and $50 per night.
Is it difficult to drive a motor home?
Motor homes handle much like a car, especially the "C" class which has a van chassis. You will need to remember that they are much larger than the average car, so when you turn, your back end will swing out. When you rent the vehicle you will receive an orientation and a drive around the block to show you how they work.
Is there a charge for the generator?
Yes. The generator charge is $3 per hour with 3 hr per day free. You can save on this expense by staying in locations that have electrical hookups and not leaving the generator running when you are not in the vehicle
Is there a limit to how many people can ride in the motor home?
There is no legal limit and there is no seat law governing the use of seat belts in any part of the coach beside the front seats, which requires belts. All motor homes come with seat belts on the dinette and the couch if so equipped, we recommend they be used. We also recommend the following:
Never exceed the maximum capacity as posted in each individual vehicle. Minimum capacity includes the vehicle, all fluids, all occupants and gear.
All passengers should use the provided seat belts. The total number of seat belts will vary according to each vehicle and its floor plan.
Child safety seats should be used where applicable. The installation and use of these seats should follow the recommendation of the child seat manufacturer.
Overhead areas designed only for sleeping should not be occupied while the vehicle is in motion.
The vehicle should be properly secured prior to travel. This includes locking the doors and dead-bolting them where applicable. Stow the entry step and secure the outside compartments.
We expect that you will use good judgment and prudence in your decisions.
YOU ARE REQUIRED TO COMPLY WITH APPLICABLE LAW.
Vehicle Pick Up/Return
Vehicle departure time is normally between 1:00 p.m. and 4:00 p.m. Vehicle drop off time is normally by 11:00 a.m. Returns after 11:00 a.m.. may be subject to a late return fee of Additional Night Rental charge. Customer agrees that they will return unit in the same condition as received (excluding normal wear). A fee of up to $250 will be charged if the interior of the vehicle has not been cleaned. Any damage, or loss of equipment, will be paid for by the renter at the end of the rental. Holding tank must be emptied prior to return of the vehicle or be subject to an additional dump charge of up to $75. We can offer early pick up or late drop off, but these are subject to the availability of the motor home. To take advantage of flexible pick up and drop off times, you must call the office prior to rental start or end.
What deposits are required?
Upon reservation, a 50% reservation deposit is required and must be received before reservation is finalized. This deposit will be applied toward your rental deposit. A minimum damage deposit of $1,000 and estimated rental charges are payable at departure. For certain rental applications, damage deposits may be increased at Corona RV Rentals sole discretion. Upon return, all extra charges, if any, will be refunded.
What if I am involved in an accident?
With any damage to property we require the filing of a police report. We also require you contact Corona RV Rentals as soon as possible. Please follow the procedures set forth by your insurance company.
What if I am late in returning the vehicle?
The vehicle is overdue after 11:00 a.m. on the date of return you will be subject to another day's rental charges. Please notify the rental center if you will be late in returning. We can make arrangements for late returns subject to availability.
What if I have to cancel my reservation?
You may cancel your reservation up to 60 days prior to the pick-up date and you will be refunded your reservation down payment. Within 31-60 days notice you will forfeit your reservation deposit and within 30 days you will forfeit the entire rental amount. Cancelations made for bookings involving dates between June 16th and September 16th or any booking involving holidays payment will become due in full and can be used for credit on future bookings.
What if the motor home breaks down?
You will need to contact us as soon as possible. If the repair is minor, under $100, then have it repaired and we will reimburse you. If the repair requires more than that we need to issue authorization before repair is made.
What is the cost of mileage?
An estimated mileage charge will apply to your rental. The charge will be a per night charge based on any miles over the 100 free miles with your rental.
<b>Mileage Charge: First 100 miles per night of rental are free. Additional miles per night: 1-99=.32 per mile, 100-199=.64 per mile, 200+=$1.28 per mile.<b>
Before your rental we will estimate the total mileage of your trip, payable before you leave. Toy haulers are exempt from miles. At the end of the rental you will be refunded any excess mileage charges, or be charged at the appropriate rate for additional miles in excess of the estimated mileage.
What kind of facilities might a campground offer?
A partial list of commonly found facilities would include: electric, water, sewer hook-ups, washer, dryer, swimming pool, playground, BBQ pits, on-site convenience store.
What kind of gas mileage will we get?
Mileage depends on the size of the motor home and the driving conditions. Generally, you will get between 7 and 12 miles per gallon.
What kind of insurance do I need?
Our insurance requires you provide either an insurance binder from your personal insurance or purchase motor home coverage MBA Insurance. With toy haulers, your insurance policy is required to cover toy haluer being towed with liabilty coverage if any person is involved with any kind of injury.
What kind of motor homes do you rent?
Our web site lists all of the types and sizes of vehicles we rent.
When can I pick up the motor home?
Our pick up time is on the first day of rental. If you would like it earlier and the unit is ready we may be able to accommodate your needs.
Qualified drivers are 25 years of age or older possessing a valid and identifiable driver's license. Authorized operators 21-24 years of age may drive a motor home subject to a $25/day fee. Each driver must provide an insurance binder for operation of the motor home. All drivers must be listed on, and sign, the Rental Agreement and will be bound by the Terms and Conditions of the Rental Agreement at vehicle pickup.
Sorry, storing items on vehicle roof or exteriors is not permitted.
No warranties are made concerning fuel mileage and fuel tank capacity. We assume no liability for fuel consumption rates. All gasoline and all propane refueling during the trip are at the customer's expense. As per the rental agreement, renter is responsible for returning the motor home with the fuel levels full.
Maintenance and Breakdown Responsibility
The customer is responsible for checking engine oil, fluids, and coolant levels at each refueling, as well as reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. Customers may be held responsible for mechanical damage due to negligence in vehicle operation or failure to provide normal maintenance. In the event the vehicle is in breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to customer is limited to a refund of the daily rate, or a portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, cruise control, and generator malfunctions are not considered breakdowns and no refunds are available for repair time to these items.
Mon- Fri 9:00 to 4:00, Sat by appointment only, Sun closed.
Optional Use Generator
Most motor homes are equipped with generators. A generator is not necessary for normal vehicle operation and is subject to frequent service interruption. If a customer chooses to use the generator, extra charges will accrue at $3 per hour as determined by an installed running time meter. Each rental is allowed one hour of use per day at no charge.
Familiarization tour (approximately 30 minutes to one hour) is required to acquaint the customer and drivers with the operation of the vehicle before departure. This tour is only given during office hours. You may schedule this tour before the rental date subject to availability of motor home or similar model.
Parking/Traffic Violations/Toll Violations
Customers are responsible for reporting and payment of all parking/traffic violations at rental termination. Non-reporting of parking/traffic violations breaches the Rental Contract and may result in an administrative charge of up to $250 in addition to fines.
The first rental night is the day you pick up the motor home. The last night is the night prior to you return . For example, if you pick up on Friday at 1:00 p.m. and return Tuesday at 11:00 a.m. the rental is 4 nights. Because these units are not stationary, just like automobile rentals, the day of pick up is considered the first day of rental.
If the motor home you reserved is not available due to break down, or some other unforeseen circumstance, we will try to with a comparable unit at the same price, but is subject to availability.